Johnson Hunt Privacy Policy

This is the privacy policy for Johnson Hunt (UK) Limited ("we" or "us" or "our"), please read it carefully because it explains how we collect and use information about you in the scenarios that are described in paragraph 2 below. By taking any of the actions referred to in paragraph 2 below, you agree that we may collect and use your information in the ways described in this privacy policy.

  1. Who we are
    We are a limited company registered in England and Wales under company number 02686256. Our registered office is at 16 Dudley Street, Grimsby, North East Lincolnshire, DN31 2AB. For details of how to contact us, please refer to the Contact Us page.

  2. How we collect information
    We will collect information from you if you:
    register to use our website; this will include your name, address, email address and telephone number. We may ask you to provide additional information about your business and preferences on a voluntary basis;
    place an order for products or services on this site, this will include your name (including business name), address, contact details (including telephone number and email address) and your payment details;
    complete online forms (including callback requests), take part in surveys, write posts on any message boards, post any blogs, enter any competitions or prize draws, download information such as white papers or other publications, or participate in any other interactive areas that appear on our website from time to time; and
    contact us offline for example by telephone, fax, email or post.
    We also collect information about your visit to our website using cookies (as described in paragraph 6 below).

  3. What we use your information for
    We will use your information to provide any information and services that you have requested or any products that you have ordered. We may also contact you for feedback on your use of our products, services or our website. We may use your information for marketing purposes as described in paragraph 5 below. We may also use and analyse the information that we collect so that we can administer, support, improve and develop our website and the products and services we offer.

  4. Sharing your information
    We may share your information with:
    our suppliers, business partners and group companies from time to time so they can provide you with any information, products or services that you have requested. We may also share your information with our business partners for marketing purposes as described in paragraph 5 below.
    third parties which supply services to us or which process information on our behalf (for example, payment providers and website hosts where relevant). These third parties may have incidental access to your information, but we will ensure that they keep your information secure and do not use it for their own purposes.
    another organisation if we sell or buy (or negotiate to sell or buy) any business or assets.
    another organisation to whom we transfer our agreement with you. We may pass collective information about the use of our website to third parties but this will not include information that can be used to identify you.
    We will disclose your information if we are required to by law. We may disclose your information to enforcement authorities if they ask us to, or to a third party in the context of actual or threatened legal proceedings, provided we can do so without breaching data protection laws.

  5. Marketing
    From time to time, we may use your information to contact you with details about our products and services which we feel may be of interest to you. We may also share your information with our group companies, business partners and other carefully selected third parties so that they (or we) can contact you with information about their products or services which we feel may be of interest to you. We or they may wish to contact you for this purpose by telephone, post or email. You have the right at any time to stop us from contacting you for marketing purposes. You may also request at any time that we do not share your information with any of the third parties referred to in this paragraph. If you wish to exercise these rights you can do so by selecting your contact preferences on our Website at the point where you provide us with your details or by sending us an email to digital@johnsonhunt.com

  6. Cookies and Traffic Data
    The law on cookies and similar technologies changed in May 2011 and we are currently looking at what this means for how we operate our website. We will update this policy as soon as we know what changes we need to make, so please check back here for updates. Cookies are small text files which are transferred from our website and stored on your computer's hard drive. They enable our website to "remember" who you are. We use session cookies on our websites to identify and track users of our website, to store information about your preferences and to remember what is in your shopping basket. Our session cookies currently contain your customer account number, company name and email address. These session cookies are deleted when you close your browser. You can disable these cookies by changing the settings on your browser but this may affect your ability to use our website. You may be able to configure your browser to restrict cookies or block all cookies if you wish, however if you disable cookies you may find this affects your ability to use certain parts of our website. For more information about cookies and instructions on how to adjust your browser settings to accept, delete or reject cookies, see the Internet Advertising Bureau website www.youronlinechoices.co.uk. We also use cookies and similar software known as web beacons to count users who have visited our website after clicking through from one of our advertisements on another website and to collect details of any products purchased. These web beacons collect limited information which does not identify particular individuals. It is not possible to refuse the use of web beacons. However, because they are used in conjunction with cookies, you can effectively disable them by setting your browser to restrict or block cookies. We keep a record of traffic data which is logged automatically by our server, such as your Internet Protocol (IP) address, the website that you visited before ours, the website you visit after leaving our site. We also collect some site statistics such as page hits and page views. We are not able to identify any individual from traffic data or site statistics.

  7. Web analytics
    Our website uses several web analytics services. The providers of those services require us to produce the following statements:
    This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). "Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above." You can find out more about this service at http://www.google.com/analytics.

  8. Your information
    If we hold any information about you which is incorrect or if there are any changes to your details please let us know by so that we can keep our records accurate and up to date. If you would like to update your records or see a copy of the information that we hold about you, you can contact us at Data Protection Officer, johnson Hunt (UK) Ltd, 16 Dudley Street, Grimsby, North East Lincolnshire, DN31 2AB or by email to digital@johnsonhunt.com
    If you request a copy of your information you will need to pay a statutory fee which is currently £10.

  9. Changes to our privacy policy
    We may change our privacy policy from time to time. We will always update the privacy policy on our website, so please try to read it when you visit the website.

  10. Security and storage of information
    We will keep your information secure by taking appropriate technical and organisational measures against its unauthorised or unlawful processing and against its accidental loss, destruction or damage. Unfortunately, the internet is not always secure therefore, although we will do our best to protect your personal data, we cannot guarantee the security of your data which is transmitted to our website and any transmission will be at your own risk.
    If we have given you (or you have chosen) a password to access certain areas of our website please keep this password safe - we will not share this password with anyone.

  11. Transfers outside Europe
    Personal data in the European Union is protected by data protection laws but other countries do not necessarily protect your personal data in the same way. Our website or parts of it may be hosted in the United States and this means that we may transfer any information which is submitted by you through the website outside the European Economic Area (which means all the EU countries plus Norway, Iceland and Liechtenstein) ("EEA") to the United States. When you send an email to us, this will also be stored on our email servers which are hosted in the United States. We have taken steps to ensure that our hosting provider uses the necessary level of protection for your information but if you do not want your information to be transferred outside the EEA you should not use our website or contact us via email

  12. Other Sites
    If you follow a link from our website to another site, this policy will no longer apply. We are not responsible for the information handling practices of third party sites and we encourage you to read the privacy policies appearing on those sites.

  13. Further Information
    If you would like further information about data protection, or if you would like to view the register of Data Controllers, you can visit the Information Commissioner's site at www.ico.gov.uk. Thank you for visiting our website.